General Privacy Policy

This privacy policy applies to users WWW.LUNASHOESWORLD.COM website (the “Site”). Please read this Policy and that by using the Site you agree to its terms.

Commitment to Safety
In relation to our Site, CA LUNA SHOES, Luisa Fereira & Nataly Mendez, make this declaration of security and privacy in order to demonstrate and communicate their commitment to practice high ethical business and provided with appropriate internal controls level. It also makes this statement to ensure commitment to the protection of personal data of users of the Site.

Required User
The form “Sign” of our website asks users personal data such as name, date of birth, email address, physical address, country of reference, identification and telephone number. When you complete the form or request from our website transfer information from other sites or social networks such as Facebook, Twitter, Google+, etc., give their express consent for LUNA perform processing operations of personal data such as collection, storage, use, circulation, or withdrawal, under the terms of this Policy. The Personal Data will undergo treatment for developing commercial, transactional activities for fulfillment, answer queries about products and services offered to the studies statistical purposes, customer knowledge, to send information news, products, services and special offers, to develop computer-related services, call center, collections or other similar bodies to inform users about changes to this policy activities.
Furthermore, you give your express consent for LUNA transfer and / or transmit your personal information or allow access to them to third parties located in Venezuela or abroad, even to countries that do not provide adequate levels of protection of personal data.
If the site cometh to ask sensitive personal data such as religion, race, etc., your response will be optional.
LUNA process your personal data for as long as necessary to fulfill the purposes mentioned above, and / or as needed to comply with legal or contractual obligations.
Capture user information by using the Site
During your visit to our Site, it can capture information about specific activities of a particular user generated reports that let us see the consolidated per user activity. We use “cookies” to track your “shopping cart” and use “cookies” to send specific information related to their interests.
Links to other sites.
This site may contain “links” to other sites. LUNA is not responsible for the security or privacy practices or the content of those sites. Also, LUNA does not endorse any product or service offered on such sites. Similarly LUNA is governed by this privacy policy and privacy statement therefore do not apply policies that derive traffic to sites
Data Protection
Our website is protected with a variety of security measures such as change control procedures, passwords and physical access controls. We also use other mechanisms to ensure that the information and personal data you provide are not lost, misused or modified inappropriately. These controls include confidentiality policies and regular database backup. The processing of personal data is performed in accordance with the regulations applicable to the protection of personal data.
Personal data
The user will have at all times the right to (1) know, update and rectify their personal data against LUNA, (2) request LUNA test of this authorization, if you granted, (3) be informed by LUNA, after his request, on the use given to their personal data, (4) submit to the Superintendency of Industry and Commerce complaints for violations of the provisions of this Act and other regulations that modify, add or complement, (5 ) revoke your authorization and / or request removal of their data if the principles, rights and constitutional and legal guarantees are not respected, as long as the Superintendency of Industry and Commerce has determined that in the LUNA treatment has engaged in conduct in their treatment contrary to the law and the Constitution, (6) for free access to their personal data have been processed. Finally, please note that any concerns regarding the treatment of personal data may be raised through communication channels set forth below and will be attended by a maximum term of ten (10) business days, as provided by law :
LUNA reserves the right to change this policy at any time in its sole discretion. However, if substantially modified content, LUNA will communicate this to your contact email address.
Major information
If you have questions about our security and privacy statement or the practices used on this Site, you may be contacted by